Choose your drop off date and time below. Meegan will have your garment ready for pick up within 24 hours and will let you know via text/phone when it is ready. 

If you have space at home to let your dress/gown/suit breath - you can get your items steamed up to three weeks in advance of event. 

DO NOT PUT GARMENTS BACK IN GARMENT BAG - Take home and hang in an area where it has room to breathe.

If you need RUSH services  - there will be an additional $10 fee.

Services are non-refundable. If you no - show without rescheduling, deposit is kept and a free steaming service certificate will be donated to our local high school! 

Yearly Steaming Program Available! You get up to 5 items steamed a month! 

Questions or need an appointment outside available hours for drop off - text 440-987-9770

Shipping Policy:

• $8.50 flat-rate US shipping or FREE on orders over $125!
• Orders are processed and shipped out within 24-48 business hours, typically faster.
• FREE local pickup is available in Wellington, Ohio. 
  (Please note You will have 10 business days to pick up your order 
  If you do not, your order will be canceled and refunded minus a 10% restocking fee to store credit, and the items will be placed back on our shelves.)
• Please make sure your shipping address is entered correctly when placing an order. If it is not correct, please email Hello@trulysimpleboutique.com immediately as we ship very quickly.
• Truly Simple Boutique is not responsible for any packages delivered to the wrong address, and will not refund or replace items that are damaged, lost, stolen or marked as delivered. Once an item is shipped, it is the customer's responsibility to contact USPS or UPS with any issues that occur during transit of their package. 
• Shoes will be shipped without the box unless you specify you would like the box in order notes or via email, hello@trulysimpleboutique.com. 

Return Policy: 

• Return/Exchanges on unworn, unwashed items with tags still attached are accepted within 10 days of receipt of item. Items will be refused if they have any excessive smells, food, pet hair or damages (unless manufacture defect) on them.
• Returns are eligible for exchange or store credit only.
• ANY discounted (more than 15%) /sale/clearance items are NOT returnable, they are final sale.
• Bralettes, jewelry, beauty products, custom orders and drinkware are NOT returnable, they are final sale.
• Shipping charges (original and return) are the customer’s responsibility. 
• To process an exchange/return of an item that was shipped, please log into your account HERE.